Terms of Service

Last Updated: October 24, 2024

Welcome to PrivacyGuard AI. By accessing or using our platform, API, or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. API Usage & Acceptable Use

You agree to use the PrivacyGuard AI API solely for its intended purpose: detecting and redacting sensitive data in AI communications. You must not:

  • Attempt to reverse engineer, decompile, or bypass the security mechanisms of the API.
  • Use the API to facilitate illegal activities, distribute malware, or harm third-party systems.
  • Exceed the rate limits associated with your pricing tier without written authorization.

2. Service Level Agreement (SLA)

We strive for 99.99% uptime. For Enterprise tier customers, specific uptime guarantees and financial credits for downtime are defined in your individual Enterprise Master Services Agreement (MSA).